Contact us for any questions, order issues, or help. We'll get back to you as soon as possible.

We ship nationwide with Cash on Delivery (COD). After your order is confirmed, our team will call to confirm delivery.

• Inside Dhaka, we usually aim to deliver within 1–3 business days.
• Outside Dhaka, delivery usually takes 3–7 business days.
• Delivery charges are shown on the order/checkout page based on your area.
• In special situations (Eid, storms, transport issues), delivery may take a bit longer.

Inspect your products when you receive them, then pay. If anything is wrong when accepting the parcel from the courier, tell us right away.

Your satisfaction comes first. If a product is defective or wrong, we offer return/replacement support.

• Please report issues within 7 days of receiving the product.
• Products must be unused and in original condition (where applicable).
• Wrong or damaged items may be eligible for replacement or refund.
• Returns may be limited for custom/personal items or hygiene-sensitive products.

For returns or replacements, call us with your order number at +8801613018380 or email raisasglamnest@gmail.com.

Raisa's Glam Nest is committed to keeping your personal information private. We only collect what we need to process orders.

• We collect: name, phone number, delivery address, and order details.
• This information is used only for order processing, delivery, and customer service.
• We do not sell or share your data with third parties without your permission.
• Payment details are not stored on our servers — transactions use COD.
• We may update this policy as needed to improve security.

For any questions about your data, contact us at raisasglamnest@gmail.com.